How to run a Successful Emotional Response Marketing Campaign:

 

Ad Copy

Contact your local classified ad copy sales person, negotiate a good rate for the length of your marketing campaign. Print and give the ad copy to the salesperson. Ask for a 100% guarantee. "If they make one mistake during the marketing campaign you don't pay" or “If they make a mistake you get a 2 for 1 make-up”

Tracking

Each week cut and paste the classified/display hard copy ad at the top of your ad tracking sheet.

Follow-up

Follow up on each lead using these guide lines as a filter;

HOT Audio E-lead with attached voice mail message. “WOW!” the caller with your service by calling them back immediately and dealing promptly with their needs and information request. Place this caller in your contact management system and continue to build the relationship. See sample follow-up script below.

WARM Audio E-lead the caller listened to the script but did not leave a voice mail message. This call must be followed up within 24 hours or the caller will not remember their motivation for calling your 800 service. The follow-up must be polished, professional and non intrusive. Place this caller in your contact management system and continue to build the relationship. See sample follow-up script below.

COLD Audio E-lead The length of time they listened to the message should determine your follow-up activity. If less then 15 seconds (.2 of a minute) I would delete. If more than 15 seconds I would follow the same routine as a warm call.

Action

Record each lead, action taken and short term and long term result.

Lead Rotator

If you are the office manager call Excalibur so we can set-up your lead generation campaign with the lead rotator.

Special Reports
The Special Report are available FREE of charge for all Excalibur Subscribers in PDF files. Simply call 1 888-302-6593 or email support@excal-com.com. You also receive the rights to reproduce as required for your clients.

 

Examples of follow-up scripts

HOT Audio E-lead
Suggested follow up script when calling potential Hot Audio E-lead 
"Hi. This is (your name) . I’m with (your company) and I noticed you or someone at this number just called my information hotline regarding our special report for (Name of the Report). [Pause} I would like to confirm your mailing address so I can send this free report to you. (Confirm address and enter into your database). Do you have an email address or fax number?
Is this a convenient time to talk? Or (Buyer or Seller) a home is one of your biggest financial commitments is this a good time to assist you?
(IF YES) Start gathering details and lead to setting up an appointment
(IF NO) When is a convenient time for me to call you?

WARM Audio E-lead
Suggested follow up script when calling potential WARM Audio E-lead
"Hi. This is (your name) . I’m with (your company) and I noticed you or someone at this number called my hotline regarding our special report for (Name of the Report). [Pause} This is a free report that I would like to either mail or email to you. Would you like to receive it?
(IF YES) Prompt for mailing address, email address, etc.
(IF NO) (Depends how aggressive you are) respond with another question or terminate the call with "Thank you for calling our hotline service and have a great day"
Is this a convenient time to talk? Or (Buyer or Seller) a home is one of your biggest financial commitments is this a good time to assist you?
(IF YES) Start gathering details and lead to setting up an appointment
(IF NO) When is a convenient time for me to call you?

     Flow chart for an Emotional Response Marketing Campaign